Privacy Policy

Last Updated: December 19, 2025

1. Introduction

ScriptTask ("we," "us," or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the ScriptTask AI video creation platform ("Service").

By using our Service, you agree to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: Name, email address, and password provided during registration
  • Profile Information: Avatar, display name, and preference settings
  • Payment Information: Billing information for subscriptions (processed through secure third-party payment processors)
  • User Content: Scripts, text, images, and video materials you upload
  • Communications: Your communications with our support team

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, browser type and version
  • Log Data: IP address, access times, pages viewed, error logs
  • Usage Data: Feature usage, project creation records, export history
  • Cookies and Similar Technologies: Used for maintaining sessions, remembering preferences, and analyzing usage

2.3 AI Processing Data

  • Script Content: Text content used to generate video scenes and visuals
  • Voice Data: Parameters and preferences for AI voiceover generation
  • Character Data: AI-generated character images and consistency parameters
  • Generated Content: AI-generated images, video clips, and subtitles

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: Processing your scripts to generate AI videos, voiceovers, subtitles, and scenes
  • Account Management: Creating and maintaining your account, processing subscriptions and payments
  • Service Improvement: Analyzing usage patterns to optimize AI models and user experience
  • Personalization: Customizing service features and content recommendations based on your preferences
  • Customer Support: Responding to your inquiries and requests, providing technical support
  • Security: Detecting and preventing fraud and security threats
  • Legal Compliance: Complying with applicable laws and regulations
  • Service Notifications: Sending important service updates, security alerts, and policy change notifications

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with the following types of third-party service providers:

  • Cloud storage services (Cloudflare R2)
  • Payment processing services
  • Email delivery services (Resend)
  • AI model service providers
  • Analytics services

These service providers only access your data to the extent necessary to provide services to us and are bound by confidentiality obligations.

4.2 Legal Requirements

We may disclose your information when:

  • Required to comply with legal obligations or valid legal process
  • Necessary to protect our rights, privacy, safety, or property
  • Necessary to protect the personal safety of any person in emergency situations

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before any such transfer occurs.

5. Data Storage and Security

5.1 Data Storage

  • Your data is stored on servers located in secure data centers
  • We use trusted infrastructure services such as Supabase and Cloudflare
  • Data may be transferred to servers outside your country/region for processing

5.2 Security Measures

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption during transmission
  • Secure hashing of passwords
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Data backup and disaster recovery plans

5.3 Data Retention

  • Account data: Retained while your account is active, deleted within 30 days after account deletion
  • Project content: Deleted within 30 days after you delete it or terminate your account
  • Log data: Retained for 90 days for security and analytics purposes
  • Financial records: Retained as required by applicable laws

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete personal information
  • Right to Erasure: Request deletion of your personal information in certain circumstances
  • Right to Restrict Processing: Request restriction of processing of your personal information
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent you previously provided at any time

To exercise these rights, please contact us using the information provided below.

7. Cookie Policy

We use the following types of cookies:

  • Essential Cookies: Maintain basic website functionality and security
  • Functional Cookies: Remember your preferences and login status
  • Analytics Cookies: Understand how users interact with our Service

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Service functionality.

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside your country/region. We ensure such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Policy Updates

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new "Last Updated" date. For significant changes, we will notify you by email or through in-service notifications. Your continued use of our Service after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

  • Email: privacy@scripttask.com
  • Website: https://scripttask.com

We will respond to your request within 30 days of receipt.

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